Past its sell by date

Martin Weller has picked up on my post about the limits set on institutional email  - see his latest but also there are some interesting discussions in the comments. It does make you wonder if email is past its sell by date. I can’t help feeling that with the amount of email now being sent that it’s just not up to the job and that there has to be a more efficient way of dealing with communications. Email is increasingly becoming a real, real chore… But with email so embedded into institutional cultures how are we going to shift to something better???

3 Responses to “Past its sell by date”

  1. Sarah Stewart Says:

    It’s funny you say that because I have started feeling that way about email now myself. I used to love email but now I am finding I am communicating differently, using instant messaging and blogs. What truly fascinates me is the many different modes I use to communicate with people, who I often see every day: face-to-face, telephone, text, email, Skype, gmail, blog, google documents, wiki - and that can be all in one day!

  2. Juliette Says:

    The problem is that e-mail is pretty much the only guaranteed way to be sure you’ll get somebody’s attention! Also RSS doesn’t do conversations well. I’m surprised though that IMing isn’t more institutionalised though - when I worked in the private sector there was a corporate-wide IM system that you could look anybody up on.

    I also think thing’s like Basecamp are interesting from this perspective - I guess the way that works isn’t so dissimilar from our IT Support system (we don’t need to archive conversations ourselves and if something new becomes involved they can see the exact history).

  3. Gráinne Says:

    Thanks Sarah and Juliette for the comments. It is interesting how many different ways we can communicate now. I agree Basecamp works well - although it took me a while to get the hang of it. Large-scale use needs a critical mass of course and that is what happened with institutions back in the late eighties, would be so interesting to have a crystal ball to see into the near future in terms of how we will all be communicating in five years time!!!!

Leave a Reply