Archive for the ‘Publications’ Category

A framework for technological intervention

Monday, January 11th, 2010

Here is a draft of some ideas I am currently thinking of it terms of working up the framework for technological intervention I mentioned in a previous post. I would welcome thoughts.


It appears as if e-learning is now embedded in most educational institutions; from the provision of an appropriate technological infrastructure to support teaching, research and administrative activities through to the innovative use of technologies for learning. National and international policies in the area reflect this and are filled with rhetoric about the potential technologies offer for education – personalisation, flexibility, adaptively, and engaging, authentic environments. However, closer inspection suggests that there is a gap between the promises inherent in the policy rhetoric and actual use in practice. This post will focus on a retrospective e-learning timeline, mapping the shifting directions of policy perspectives and their subsequent impact on practice. It will extrapolate the timeline to consider the implications of technologies for education in the future. It will then present a framework for ensuring that e-learning interventions are effective, that emphasises the relationship between e-learning policy, research and practice. I argue that use of such a framework can help ensure that e-learning research informs and helps shape both policy and practice and vice versa - that activities in practice can in turn inform further policy directions and suggestions for areas which need further research investigation.

Scrutinising the e-learning history line

There is evidence to suggest that e-learning is beginning to mature as an area (Marshall & Mitchell 2004, Jones & O’Shea 2004,  Conole & Oliver 2007,  Zhang & Nunamaker 2003). Technologies are now an integral part of educational institutions’ infrastructures and core strategies and policies. The promise of e-learning infiltrate national and international policy perspectives; purporting that e-learning offers new exciting possibilities for learning – for personalisation, for student-centred learning, to support new forms of communication and dialogical learning and enriched multi-model forms of representation (DCSF 2009, M. Brown et al. 2007, Hodgson 2002, Andrews & Haythornthwaite 2007). Nonetheless the promise behind the rhetoric of e-learning has yet to be realised (Hedberg 2006). Zemsky and Massy in their ‘Thwarted innovation’ report (Zemsky & Massy 2004) argue that there are three naïve assumptions associated with e-learning: ‘If we built it they will come’, ‘The kids will take to e-learning like ducks to water’ and ‘E-learning will force a change in the way we teach’. One of their key conclusions was that ‘The hard fact is that e-learning took off before people really knew how to use it’. Many others have written about ‘what went wrong’ with e-learning (Davis et al. 2007), the gap between the rhetoric and reality (Conole 2007) and the ‘no significant difference’ (between e-learning and traditional teaching) argument (Ramage 2001, Russell 2001). 

So what is the reality? The reasons for the lack of impact of technologies in education to date are complex and multifaceted. In truth successful implementation of e-learning is dependent on a range of inter-connected factors – which are as much to do with pedagogical and organisational issues as with purely technical ones. To explore these issues, this section will provide a brief summary of some of the key technological developments of the last few decades, focusing in particular on the relationship between technological developments, policy directions and actual impact on practice.

Conole, Smith and White provided a chronological reflection of the development of e-learning in a UK tertiary educational context spanning the period 1965-2000 (Conole, Smith et al. 2007). They argue that whilst technologies change rapidly, the management of them change much more slowly. I would add that the impact on change in practice is also much slower. This lag between technological developments and impact on policy and practice is one of the factors hindering radical change. They divide technological change into four main phases:

  • 1965-1979: Mainframe systems. In the sixties, use of computing in education was dominated by mainframe computers and mainly focused around use for high-end scientific research. Nonetheless the potential for education was evident. In the seventies policy reports considering the use of technological for educational purposes began to emerge and subsequently associated funding initiatives and professional bodies. The focus in this phase was very much on the application of computers in a scientific context primarily for research purposes; mainframes operated by computer specialists dominated the discourse although there were hints of the potential wider application of computers across institutions.
  • 1980-1989: Stand-alone systems. The emergence of the personal computer was the first major shift in terms of technologies having a broader impact on education. Initial application focused around the use of PCs in a business context, with the consequently emergence of basic office tools such as word processing applications and spreadsheets, but as educators began to use these tools to support their general administrative duties they also began to experiment with how they could be used in a teaching context. In the UK and in mainland Europe funding initiatives explicitly exploring the potential of new technologies for education emerged, including the TLTP programme in the UK (Gilbert 1999, Stern & Impact 1997) and the EU Framework Progammes for research and technological developments (Berleur & Galand 2005, Muldur et al. 2007). Significant funding was made available via these programmes that enabled educators to explore the different affordances of new technologies and to gather empirical evidence of their impact on practice. Many of the technological artefacts produced though these initiatives (interactive computer-based tutorials, laser disks, etc.) became obsolete with the emergence of the Internet, nonetheless this period of technological experimentation marked the emergence of e-learning as a new research field (Conole & M. Oliver 2007). What is evident from initiatives in this phase is that they were characterised by two things: the exploration of the potential of technologies through the ‘let a thousand flowers bloom’ approach and the emergences of associated new professional roles (e-learning researchers, learning technologies, managers of learning systems) (Conole, White et al. 2007).
  • 1990-2000 Networked technologies: The emergence of networked technologies, and in particular the Internet, marked the next major phase of technological developments. Email became the main communication tool within institutions, replacing the paper-based memo; word processors replaced the traditional role of secretaries and institutions began to exploit the communicative affordances of the web for disseminating information both internally and externally. This indicated that technologies were moving from being peripheral innovations to affecting all aspects of learning and teaching. Institutions were beginning to understand that technologies were a core aspect of their business and hence needed to be incorporated into institutional strategies and policies.
  • Beyond 2000: Politicisation and systematisation. Conole et al. were optimistic that post-2000 there was evidence of more coherent policy perspectives at a national level in the UK, with an increasing emphasis on the importance of technologies to support learning. They argued that the various e-learning funding initiatives were not only providing opportunities to gather evidence on how technologies might be used in education, but also resulting in the growth of new professionals with specialised expertise in this area. They highlighted the grow of associated research centres specifically focusing on e-learning and the consequential increase in publications and conferences discussing the field.  They argued that the web in particular was a significant trigger during this time, singling out Virtual Learning Environments (VLEs)/Learner Management Systems (LMS) which they argues acted as important catalysts for shifting the use of technologies beyond early adopters by providing easy to use, all in one environments for supporting web-based teaching.

The chapter was written before the impact of the current wave of new technologies, in particular web 2.0 tools and services, virtual learning environments and new generations of mobile technologies. These new technologies bring with them a variety of additional affordances; new means of communicating and representing information. E-Learning research has matured over this period of time and is providing valuable insights into how these technologies are being used and their impact (and in some cases lack of impact) on practice. However, despite this increased variety of technologies, it is arguable whether the optimistic coherence in policy and systematic use of technologies indicated by Conole et al. has actual been realised. The gap between rhetoric and reality is still evident.

In a related international review of e-learning policy and practice, Conole compared e-learning directives in six international contexts: Europe, the United States, Australia, China and Africa (Conole 2007). The review shows the influence of the different cultural contexts on how e-learning policies for each country were focussed and the consequential impact on actual practice. Conole then considered the way in which e-learning developments (as instantiated in practice driven by policy directives) have had an impact on higher education, classifying these into ten types:

* The degree of hegemony: the balance between local and global perspectives.

* The degree of urban vs. rural developments.

* The balance of commercial imperatives vs. government directions.

* The types of funding models available.

* The organisational and managerial structures to support e-learning.

* The changing nature of roles as a result of e-learning implementation.

* The increased drive for academics on focus more on research than teaching.

* The unintended consequences arising from e-learning interventions.

* The types and impact of communicative mechanisms used to disseminate e-learning initiatives.

* The degree of self-reflective and evaluation.

 Figure 1 provides a summary of theseFigure 1 factors considering them in relation to wider contextual factors, specific policy and practice directives in different regions, and consequential impact in practice. It illustrates how the macro contextual factors influencing society generally (i.e. globalization, an increasingly network society, changing societal norms and values and technological advances) provide a contextual force and influence local policy and associated practices and how these in turn result in the ten types of impacts on practices listed above.



A glimpse into the future

The previous section took a retrospective look at e-learning developments in the last three decades and considered the relationship between different waves of technological development and policy/practice.  Can we get any indication of what future developments might be and hence use this as a basis to help steer decisions about future directions for policy and practice? This section will consider four sources of data that provide a glimpse into the future. The next section will then discuss emergent themes that are evident from this research and associated challenges for education.  Four sets of research are drawn on: the annual series of Horizon reports, reviews of web 2.0 technologies and their use in education, a report on the future of cyberlearning and an edited collection exploring the increasingly prevalent trend towards ‘openness’ in education (for example - open source tools, open educational resources).

The annual Horizon reports1 provide a valuable glimpse into the future by predicting which technologies are going to have the most significant impact in one, three and five years time. The preview report for 2010 lists mobile computing and open content as being within the one-year timeframe, electronic books and simple augmented reality within two-three years and gesture-based computing and visual data analysis within four-five years.2 In each case the report indicates the advantage of each technology within an educational context and provides illustrative examples. Certainly the increased sophistication of the current generation of mobile phones, like the iPhone and new tablet computers mean mobile learning is now becoming genuinely viable. Similarly the Open Educational Resource (OER) movement one could argue has now reached critical mass with institutions worldwide engaged in the creation of OER (Atkins et al. 2007), but despite the opportunities, OER developments also have associated challenges (Hylén 2006). For example, despite the success of the Open University UK’s OpenLearn initiative, there was little evidence of actual repurposing of OER (McAndrew et al. 2009). Conole et al. have argued that this is in part a design issue, arguing that there is still significant work to do in terms of development effective design strategies for the use and repurposing of OER (Conole et al. 2010). With augmented reality (where location-based data is combined with what we see in the real world) and gesture-based computing  (which can accept multiple simultaneous inputs such as gesture-based inputs used in the Nintendo Wii) there are indications of yet more fundamental shifts in store in terms of the way we interaction with and use technologies. Two recent reports from the Institute for Prospective Technological Studies provide a rich database of case studies showing how web 2.0 technologies are being used to support both formal and informal learning (Redecker et al. 2009, Ala-Mutka 2009). In the States a task force considered the implications of new technologies (which they term the cyberinfrastructure) for learning (Borgman et al. 2009). They identified five recommendations including the need to emphasize the ‘transformative power of information and communications technologies for learning, from K to grey’. All of these reports indicate that technologies have the potential to radically transform education. An edited collection by Iijoshi and Kumar explores one particular aspect of technological impact – namely the growth of open approaches to the development and distribution of tools and resources (Iiyoshi & Kumar 2008). The case studies described in the book suggest radically new forms of practice and approaches to education, which if taken up more broadly would have an impact on both teaching practice and overarching educational business models. In the forward to the book John Seely-Brown sums up some of the key issues associated with trying to make better use of technologies in education:

…the challenges we face in education today are daunting,… The world becomes more complex and interconnected at a lightning-face pace, and almost every serious social issues requires an engaged public that is not only traditionally literature, but adept in a new, systemic literacy (Seely-Brown cited in (Iiyoshi & Kumar 2008).

Emergent themes and challenges

A number of trends are evident with emergent technologies and the way they are being appropriated:

* There has been a shift in the last five years or so from the web as a content repository and information mechanism to a web that enables more social mediation and user generation of content.

* New practices of viewing and sharing are emerging, for example sharing of images on sites like Flckr, bite-size, amateur videos via sites such as YouTube and the use of presentation sites like Slideshare for Powerpoint presentations.3 In addition there are a host of new mechanisms for content production, communication and collaboration (through blogs, wikis and micro-blogging services such as Twitter). Social networking sites have become increasingly important as a means of connecting people and supporting different communities of practice (such as Facebook, Elgg and Ning); not just socially, but within professional contexts as well.

* A network effect is emerging as a result of the quantity of information available on the web, i.e a multiplicity of connectivity due to the scale of user participation.

In a related paper I consider thesTable 1e emergent themes and the associated challenges they bring to an educational context in more depth.4 Table 1 summarises these – focusing on five challenges and their impact on education. Firstly, the expansion of the knowledge domain and the consequential ‘death of the expert’ naturally challenges the traditional role of a teacher. It can no longer be assumed that the teacher is expert or that the focus should be on transmission of knowledge. Whilst such a shift away from didactic to constructivist approaches has been a dominant discourse in education for many years, the Internet as amplifier of this cannot be underestimated.

Secondly, multi-located/fragmented content and the potential for multiple pathways through content have an impact on how educational interventions are designed.  And although such multiplicity offers increased choice, in an educational context this also has the potential to lead to confusion. Hence there is an opportunity for teachers to play an important new role in terms of providing pedagogically grounded learning pathways, to help learners navigate their way through this complexity.

Thirdly, with the increasing complexity of the digital landscape the gap between the ‘tech savvy’ teachers and students and those who are not engaged is ever deeper; the digital divide is very much still in evidence (Norris 2001, Warschauer 2004). This is exacerbated because to understand web 2.0 technologies you have to personally engage with them; a a hands-on demonstration of Twitter does not really help you fully understand the power of the tool. Technically it is simple; type in 140 characters and press return, but in reality practical application of Twitter requires you to understand how to appropriate it for your own use, to adapt it to your own style or ’digital voice’. Twitter is also about being part of a wider network, so is only any use if you are connected to (i.e. ‘following’ and ‘being followed’ by) people you are interested in.

Fourthly, the power of the collective has clear potential in a learning context. The user-focussed, participatory nature of web 2.0 practices has immense potential educationally, for shifting the locus of control from the teacher to the learner, and for enabling constructivist pedagogical approaches. The ability to connect with others opens up the potential for dialogic, situated and inquiry-based learning. Social networking sites for example enables you to have ‘just-in-time’ learning moments; posing learning queries that can be answered within moments providing a number of different explanations to aid understanding. Similarly, a student cohort can gather and comment on course-related resources in new ways using social bookmarking tools.

Finally; as discussed earlier, despite the wealth of free educational resources and tools that are now available it is sobering to note that in reality these are not used extensively (McAndrew et al. 2009). The reasons for this lack of uptake are complex and multi-faceted but to a large extent are because teachers do not have the necessary skills to take advantage of the affordances of new technologies

 This section has argued that each new technology brings with it a set of associated affordances that have the potential to influence the way we design courses and the way students learn. However, for every opportunity new technologies provide there is an associated set of challenges that need to be addressed.

Avoiding the failures of the past

As the previous section has demonstrated new technologies offer much to an educational context but also bring with them an associated set of challenges. I want now to return to the core question posed at this beginning of this post: Why is it that despite the evident potential of technologies they have had so little impact in practice? Resistance to change is a well-studied phenomenon; Kotter and Schlesinger (1979) identify four basic causes of resistance to change:

1. Individuals are more concerned with the implications for themselves.

2. Misunderstandings – communication problems, inadequate information.

3. Low tolerance of change – a sense of insecurity, different assessment of the situation.

4. Disagreement over the need for change.

All of these are evident in the literature on e-learning failures; barriers are organisational and pedagogical as well as purely technical. Common reactions against change include: ‘I haven’t got time’, ‘My research is more important’, ‘What’s in it for me?’, ‘Where is my reward?’, ‘I don’t have the skills to do this’,  and ‘I don’t believe in this, it won’t work’. Common resistance strategies include saying yes (and doing nothing) or undermining the initiative and/or the people involved. Depressingly classic mistakes are repeated over and over again: an over emphasis on the technologies and not the people and processes; funding for the technology developments but not use and support.

A framework for technological intervention

The importance of connecting e-learning policy with practice is now recognised (DCSF 2009, Borgman et al. 2009, Culp et al. 2005, Attwell 2009, Guri-Rosenblit 2006,  Conole 2007). Nonetheless making this connection meaningful and effective is far from trivial. De Freitas and Oliver consider five prominent models of organisational change (Fordist, evolutionary, ecological, community of practice and discourse-orientated) in terms of a case study of a UK university (de Freitas & Oliver 2005).  They conclude that each model has inherent problems, but surmise that whether the change is evolutionary or ecological flexibility and fluidity are key elements of success. Blin and Munro argue that despite the fact that most institutions now have easy-to-use Virtual Learning Environments (VLEs)/Learning Management Systems (LMSs) in place with a range of tools to support the delivery and management of student learning, there is still significant resistance to adoption of technologies by academics (Blin & Munro 2008). Clegg et al. take a critical stance to the rhetoric on ICT-policy (Clegg et al. 2003); arguing against:

‘technological determinism… No technologies are neutral. They are always the products of real historical social relations as well as the emergent technical capacities they provide.’

Haynes puts forward a three-part strategy for overcoming technological resistance: a technology should make a user’s life easier (or more enjoyable), it must be easy to use and ultimately should become essential to their practice. He concludes that it is important to make the users aware of the benefits of effective use of technologies. Similarly approaches are suggested in other strategies for supporting the uptake and use of technologies in education.5 A number of factors are evident across the literature:

* The importance of demonstrating the added value of technologies

* The need to understand and take account of existing practice and culture

* The complexity of the relationship between models for change and their impact on practice

* Recognition that technologies will continue to change/to have new impacts and hence flexibility needs to be a cornerstone of any policy perspectives.

Figure 2 outlines a framework for technology intervention, which captures these factors. The framework illustrates how effective implementation of technologies can only be achieved if policy, research and practice are considered in conjunction. Practice is further sub-divided into teacher- and student-practice. Each node of the pyramid needs to inform the other three nodes and vice versa. So e-learning research and theory should be used as a guidance to inform policy and influence practice. Teacher and student perspectives and their actual practice should also inform policy, but also help to guide future research directions. And policy itself should in turn impact on both research and practice.

 Figure 2

Figure 2: A framework for technological intervention

The framework is being used within the Open University as part of our OU Learning Design Initiative6 and see related research papers (Conole 2009,  Conole, Culver et al. 2008, Conole, Brasher et al. 2008). The work is strategically supported and learning design is embedded into the institution’s learning and teaching strategy. A strong body of empirical evidence to understanding current practice underpins the work and this is used to inform the development of a set of tools and resources to enable teachers to make more effective use of technologies in their practice. Evaluation of the tools and resources in turn drives ongoing research activities. We believe that application of the framework has helped lead to more effective use and uptake of technology. The framework acts both as a guide to direct developments and as an evaluative tool to monitor impact.


This blog post has focused on the reasons behind the gap between the rhetoric around the potential of technology and its actual impact on practice. It is evident that the reasons for this gap are complex and multifaceted, involving pedagogical and organisational issues as well as purely technological ones. The general resistance strategies associated with any change management context are evident, but are further compounded in an e-learning context by the speed and complexity of technological change. I have put forward a framework for successful technological intervention, articulating the co-dependence between policy, research and practice. Only by taking account of all three at once and their impact on each other can effective technological intervention be achieved. Many questions still need resolving before true technological innovation can be realised. Some of the issues arising from this blog post include:

* What models and frameworks can help bridge the gap between e-learning policy and practice?

* How can technologies support new forms of pedagogy?

* What is the relationship between technologies and the delivery of teaching (i.e. how are physical and virtual spaces now being blended to support learning)?

* How do we take account of a digital divide that is narrower but deeper?

* What new digital literacy skills will learners and teachers need in the future?

It is evident that technologies are now an inherent part of educational systems. We need to harness them effectively both in our overarching institutional strategies and policies and in what we do in actual practice. Research into the use of technologies is showing the ways in which it can transform education, providing support for more personalised, flexible and learner-centred pedagogies and new means of communicating and collaborating with peers and tutors. Technological change will inevitably continue, bringing additional opportunities and challenges for teaching and learning. True e-learning innovation is likely to need a radical rethink of the curriculum. Are we ready to meet the challenge?


Ala-Mutka, K., 2009. Learning in and from ICT-enabled Networks and Communities. Final report of the study on Innovations in New ICT-enabled Learning Communities, Seville: IPTS.

Andrews, R. & Haythornthwaite, C., 2007. The Sage handbook of e-learning research, Sage Publications Ltd.

Atkins, D.E., Brown, J.S. & Hammond, A.L., 2007. A review of the open educational resources (OER) movement: Achievements, challenges, and new opportunities. Report to The William and Flora Hewlett Foundation.

Attwell, G., 2009. The challenge of e-learning in small enterprises: issues for policy and practice in Europe, National Centre for Vocational Education Research (NCVER).

Bates, T., 2005. Technology, e-learning and distance education, London: RoutledgeFalmer.

Berleur, J. & Galand, J.M., 2005. ICT policies of the European Union: From an information society to eEurope. Trends and visions. Perspectives and policies on ICT in society: An IFIP TC9 (Computers and Society) handbook, New York: Springer, 60.

Blin, F. & Munro, M., 2008. Why hasn’t technology disrupted academics’ teaching practices? Understanding resistance to change through the lens of activity theory. Computers & Education, 50(2), 475-490.

Borgman, C. et al., 2009. Fostering Learning in the Networked World: The Cyberlearning Opportunity and Challenge, US National Science Foundation (NSF) publication, National Science Foundation (NSF). Available at: [Accessed November 24, 2009].

Brown, M., Anderson, B. & Murray, F., 2007. E-learning policy issues: Global trends, themes and tensions. In ICT: Providing choices for learners and learning. Proceedings ascilite Singapore 2007.

Chickering, A.W. & Ehrmann, S.C., 1996. Implementing the seven principles: Technology as lever. AAHE bulletin, 49, 3–6.

Clegg, S., Alison Hudson & Steel, J., 2003. The Emperor’s New Clothes: Globalisation and e-Learning in Higher Education. British Journal of Sociology of Education, 24(1), 39-53.

Conole, G., 2007. An International Comparison of the Relationship between Policy and Practice in E-learning. The Sage handbook of e-learning research, 286.

Conole, G., 2009. Capturing and representing practice. In In A. Tait, M. Vidal,  U. Bernath and A. Szucs (Eds.) Distance and E-learning in Transition: Learning Innovation, Technology and Social Challenges.  London: John Wiley and Sons.

Conole, G., 2007. Relationship between policy and practice – the gap between rhetoric and reality. In In R. Andrews and C. Hathornthwaite (Eds) E-learning Research Handbook.  London: Sage.

Conole, G., Brasher, A. et al., 2008. Visualising learning design to foster and support good practice and creativity. Educational Media International, 45(3), 177-194.

Conole, G., Culver, J. et al., 2008. Cloudworks: social networking for learning design. Available at: [Accessed November 24, 2009].

Conole, G., McAndrew, P. & Dimitriadis, Y., 2010. The role of CSCL pedagogical patterns as mediating artefacts for repurposing Open Educational Resources’. In in F. Pozzi and D. Persico (Eds), Techniques for Fostering Collaboration in Online Learning Communities: Theoretical and Practical.

Conole, G. & Oliver, M., 2007. Contemporary perspectives in e-learning research: themes, methods and impact on practice. Available at: [Accessed November 24, 2009].

Conole, G., Smith, J. & White, S., 2007. A critique of the impact of policy and funding on practice. In In G. Conole and M. Oliver (Eds) Contemporary perspectives in e-learning research: themes, methods and impact on practice.  Oxford: RoutledgeFalmer.

Conole, G., White, S. & Oliver, M., 2007. The impact of e-learning on organisational roles and structure. In In G. Conole and M. Oliver (eds), Contemporary perspectives in e-learning research: themes, methods and impact on practice’.  London: RoutledgeFalmer.

Culp, K.M., Honey, M. & Mandinach, E., 2005. A retrospective on twenty years of education technology policy. Journal of Educational Computing Research, 32(3), 279–307.

Davis, H. et al., 2007. Proceedings of the Workshop on Exchanging Experiences in Technology Enhanced Learning - What Went Wrong? What Went Right? In  Crete: CEUR.

DCSF, 2009. Harnessing Technology: Transforming Learning and Children’s Services. Available at: [Accessed January 11, 2010].

de Freitas, S. & Oliver, M., 2005. Does E-learning Policy Drive Change in Higher Education?: A case study relating models of organisational change to e-learning implementation. Journal of Higher Education Policy and Management, 27(1), 81-96.

Gilbert, L., 1999. Some valuable lessons from the teaching and learning technology programme in the UK. Journal of Interactive Learning Research, 10(1), 67–85.

Guri-Rosenblit, S., 2006. Eight paradoxes in the implementation process of e-learning in higher education. Distances et savoirs, 4(2), 155-179.

Hedberg, J., 2006. E-learning futures? Speculations for a time yet to come. Studies in Continuing Education, 28(2), 171–183.

Hodgson, V.E., 2002. The European Union and e-learning: an examination of rhetoric, theory and practice. Journal of Computer Assisted Learning, 18(3), 240–252.

Hylén, J., 2006. Open educational resources: Opportunities and challenges. Open Education, 49–63.

Iiyoshi, T. & Kumar, M.S.V., 2008. Opening Up Education: The Collective Advancement of Education through Open Technology, Open Content, and Open Knowledge, The MIT Press.

Jones, N. & O’Shea, J., 2004. Challenging hierarchies: The impact of e-learning. Higher Education, 48(3), 379–395.

Laurillard, D., 2002. Rethinking university teaching, Routledge: London.

Lepori, B., Cantoni, L. & Succi, C., 2003. The introduction of e-learning in european universities: models and strategies. Digitaler Campus: Vom Medienprojekt zum nachhaltigen Medieneinsatz in der Hochschule, 74.

Marshall, S. & Mitchell, G., 2004. Applying SPICE to e-learning: an e-learning maturity model? In Proceedings of the sixth conference on Australasian computing education - Volume 30.  Dunedin, New Zealand: Australian Computer Society, Inc., pp. 185-191. Available at: [Accessed January 11, 2010].

McAndrew, P. et al., 2009. OpenLearn Research Report 2006-2008. Available at: [Accessed January 11, 2010].

Muldur, U. et al., 2007. A New Deal for an Effective European Research Policy: The Design and Impacts of the 7th Framework Programme, Springer Verlag.

Norris, P., 2001. Digital divide: Civic engagement, information Poverty, and the Internet worldwide, Cambridge Univ Pr.

Ramage, T., 2001. The ‘no significant difference’ phenomenon - a literature review. Journal of Instructional Science and Technology, 5(1).

Redecker, C. et al., 2009. Learning 2.0: The impact of web 2.0 innovations in education and training in Europe, Seville: Institute for Prospective Technological Studies. Available at:

Rosenberg, M., 2001. E-Learning: Strategies for delivering knowledge in the digital age, Columbus, Ohio: McGraw Hill.

Russell, T., 2001. The no significant difference phenonmenon 5th ed., Montgomery, AL: International Distance Education Certification Center (IDECC).

Stern, E. & Impact, I., 1997. The evaluation of the Teaching and Learning Technology Programme of the UK Higher Education Funding Council. European Journal in Open and Distance Learning, http://kurs. nks. no/eurodl/eurodlen/index. html.

Warschauer, M., 2004. Technology and social inclusion: Rethinking the digital divide, the MIT Press.

Zemsky, R. & Massy, W.F., 2004. Thwarted innovation. What happened to e-learning and why. The University of Pennsylvania, PN: The Learning Alliance.

Zhang, D. & Nunamaker, J.F., 2003. Powering E-Learning In the New Millennium: An Overview of E-Learning and Enabling Technology. Information Systems Frontiers, 5(2), 207-218.






2 See for a current debate on the report.

3, and


5 See for example (Rosenberg 2001, Laurillard 2002, Bates 2005, Chickering & Ehrmann 1996, Lepori et al. 2003).
















Web 2.0 in schools

Sunday, November 9th, 2008

Charles Crook
One of the parallel sessions at Becta’s Research Conference  was an overview of the work that Charles Crook and Colin Harrison have done on looking at web 2.0 in schools. It’s an excellent, timely report and complements other research being carried out on learners’ use of technology (see for example the Elesig special interest group). As the report says web 2.0 potentially has a lot to offer - it should fit well with current policy directors and educational theory. This is something I have argued before too, however in reality the alignment is not as strong as it should be. Here are some of the highlights from the executive summary of the report: 
  • At Key Stages 3 and 4, learners’ use of Web 2.0 and related Internet activities is extensive.
  • Use is not generally sophisticated; learners are mainly consumers rather than producers of internet content.
  • Of the 2,600 learners surveyed across 27 schools, 74% have social networking accounts and 78% have uploaded artefacts (mostly photographs or video clips from phones) to the Internet. However, nearly all Web 2.0 use is currently outside school, and for social purposes.
  • There is only limited use of Web 2.0, and only a few embryonic signs of criticality, self-management and meta-cognitive reflection.
  • Many learners lack technical skills, and lack an awareness of the range of technologies and of when and how they could be used, as well as the digital literacy and critical skills to navigate this space.
  • There is a disparity between home and school use of IT, both in terms of the larger range of activities and the increased time spent on IT at home.
  • Use of web 2.0 in schools is limited.

Four potential benefits were identified: 1. Stimulating new modes of enquiry, 2. Engaging in collaborative learning, 2. Engaging with new literacies, 4. Online publication of content. The report also talked about the barriers and challenges with using web 2.0 in a school context, including issues around e-safety. The exec summary concludes with the following quote: 

Perhaps the key implication for practice, therefore, is for evangelists, innovators and visionaries (and policy makers) to take careful account of the effort required of teachers if encouraging the wider implementation of Web 2.0, and to recognise that, although most teachers are positive towards Web 2.0 in principle, relatively slow and cautious progress is inevitable.

New schemas for mapping pedagogy

Tuesday, August 26th, 2008

Ariadne is a web-based professional magazine for information professionals which has been in existence since 1996 and publishes a range of articles on the use of technology in education every three months. I was asked by Richard Waller to do an article following the Eduserv foundation talk I did in May.  I focussed on the apparent disjuncture between the rhetoric of web 2.0 and current educational structures/systems and suggests some new approaches we have been trying to develop to address this mismatch and better map good pedagogy to potential use of tools. It’s now available online - thoughts welcome! This article will always remind me of a hot, summer’s day in Sardinia which is where the bulk of this article was written! ;-)

Going with the ‘flow’

Sunday, August 10th, 2008

One of our PhD students – Binhui Shao is currently exploring whether to apply the concept of flow to looking at students’ use of different technologies. Flow theory has been developed by Csikszentmihalyi and others. Flow theory essentially is a concept used to describe

‘the holistic experience that people feel when they act with total involvement’ or ‘… flow – the state in which people are so involved in an activity that nothing else seems to matter; the experience itself is so enjoyable that people will do it even at great cost, for the sheer sake of doing it’ (taken from

In her interviews with people about their experiences of flow writing papers, gaming, gardening and computer programming were all mentioned as times when people felt they had experienced flow. Certainly for me writing papers is definitely a time when I feel I am experiencing flow and it is interesting to reflect on the experiences I have had of writing two articles recently. The first is a paper I have just submitted for a conference on our Cloudworks – social networking for learning design work. The second is an article for Ariadne entitled ‘New schemas for mapping pedagogies and technologies’ which will be out soon.

The Cloudworks paper was a classic example of how I normally experience flow. I decided on a focus for the paper and started writing – oscillating between developing the structure of the paper and specific details in each of the subsections. I drew on a whole range of aspects of our Learning Design Initiative activities over the past year and a half – the conversations we have had in team meetings, or in smaller groups, the workshops and events we ran, exploration of the empirical data gathered, feedback from conference presentations, etc. In particular for this paper I was very aware of the conversations over the last few weeks: with Juliette Culver on the technical development of Cloudworks and in particular shifting from calling entities in the site ‘Cloudlets and Designs’ to ‘Clouds and Stormclouds’ (thanks to Karen Littleton for the latter suggestion one lunchtime!), with Perry Williams about forthcoming Cloudfests we are running and also with Simon Cross about the overall initiative and plans for the next phase of activities. The paper probably took about 4 or 5 days intense days writing – contributions from the rest of the team over this period helped to sanity check my initial version and also comments via this blog from an early draft helped to strengthen it. 

This description is probably fairly typical of how I go about writing things. One of the advantages is it means I can produce a lot of words relatively quickly. The downside is half of them are probably rubbish and the thing is normally littered with errors which I then find hard to detect because I read what I want to see rather than what is actually on the screen, Does this fit with anyone else’s experience or do people have alternative approaches?

In contrast for the Ariadne article I initially adopted a different approach. I wanted to focus the article around a presentation I did for the Eduserv conference in May. As the session has been recorded I thought it might be interesting to start writing the article from the presentation I gave so I started listening, essentially trying to transcribe the speech. After about a paragraph or so I realised this just wasn’t going to work. Then I tried an alternatively strategy. I decided to use MacDictate to ‘talk’ through the article. But again this just didn’t work. I found the speed of talking too slow in comparison with writing on the keyboard  - which I find is a little like playing a piano – your fingers whiz over the keyboard as you try and get your thoughts down on paper as fast as possible, So in the end I reverted to my standard approach. I locked myself in a room in Sardinia for a day and with the EduServ presentation upper most in my mind produced a first draft of the article.


Is there something more to this? What does it say about how papers and articles are produced and how the different techniques and media influence that production process? Or is it just my idiosyncratic approach to writing? Would welcome other people’s views! PS in writing this blog I went through much the same process as I described for the Cloudworks papers. I thought through the focus and general content for the post whilst lying in bed this morning and have now just sat for the last 15 mins or so writing. Actually I am not sure of the exact amount of time to be honest  - guess I have just been ‘in the flow’ ;-)

JIME special issue now out

Saturday, July 19th, 2008

The JIME special issue on Open Educational Resources is now out. It is a follow up to the OpenLearn conference held in November. There are a range of interesting articles reporting on current OER research and development activities. Well worth a look. 

On the edge of a chasm

Friday, July 18th, 2008

I’ve spent the day locked in a hotel room trashing out a draft chapter looking at new technologies and their impact on organisations and individuals. The rather grandeous introduction sets the scene. 

The central focus of this chapter is a critique of the impact and future implications of new technologies on different aspects of educational systems – the people, organisational structures and processes, and learning and teaching practice. The strong title of this chapter ‘stepping over the edge’ is used to indicate that we are poised on the threshold of major change in education. I will argue that the implications of new technologies – social networking tools, mobile and smart devices, the drive towards near ubiquitous access - are profound and that they will impact on all aspects of educational institutions. These are exciting, but challenging times - the decisions we make as institutions and as individuals within the next few years will have far reaching consequences.  

 I conclude by putting forward two suggestions for making sense of the complexity. 

Having outlined the inherent characteristics of new technologies and discussed the implications for institutions I now want to provide some suggestions of how we might tackle this complexity. I will provide two suggestions from current research and literature: using learning design as a means of guiding teacher practice, and using the notion of metaphors and other methods of meaning making to provide different lenses on the digital landscape and help users navigate through this space. These case studies address specific issues in an educational context. Firstly, how can we design for this new environment, to create pedagogical effective learning activities for our students which met their needs and which harness the affordances of the new technologies? Secondly how can we navigate the complex digital landscape and make sense of the space, how can we represent it and use different metaphors to describe different aspects of the activities occurring?  

The draft chapter, riddled no doubt with errors, is available here. Would welcome thoughts!